Job Description
We are currently hiring agents for a technology call center representative position for our technology company in Wethersfield, CT.
Benefits:
Duties and Responsibilities:
- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers with the organization’s service and product information.
- Processing forms, orders, and applications requested by the customers.
- Researching required information using available resources.
- Routing inbound calls to the appropriate resources.
- Following up complicated customer calls where required.
- Completing call notes and call reports as necessary and updating them in the CRM.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Recording details of comments, inquiries, complaints, and actions taken.
- Managing administration, communicating and coordinating with internal departments.
- Other duties as assigned.
Requirements:
- Open availability: Monday through Friday. 8 a.m. to 5:55 p.m.
- Experience in dealing with the public.
- Excellent communication skills, including verbal with proper grammar.
- Ability to work with others in a close manner.
- Good computer skills.
- Good multi-tasking skills.
- Skills and Specifications
- Technical expert in related computer applications.
- Able to react effectively and calmly in emergencies.
- Able to maintain customer confidentiality.
Education:
- High school diploma or equivalent.
Job Type: Full-time
Salary: $36,000.00 - $150,000 per year
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Experience:
Our mission at this company is to make over 1,000 individuals become six figure income earners.
We have a very positive and vibrant culture at this company with consistent support.
Our mission at this company is to make over 1,000 individuals become six figure income earners.\r\nWe have a very positive and vibrant culture at this company with consistent support.
...disassemble, remove, repair or replace defective parts or components of gas or diesel engines, transmissions, steering mechanisms, ignition, electrical and hydraulic systems, air conditioning, refrigeration controls and units, clutches, brakes and mechanical or electrical...
...Healthcare Support is seeking a LPN / LVN Home Health for a travel job in Opelousas, Louisiana. Job Description & Requirements ~ Specialty: Home Health ~ Discipline: LPN / LVN ~ Start Date: 03/24/2025~ Duration: 8 weeks ~40 hours per week ~ Shift: 8 hours...
KE Electrified Processes for Industry Without Carbon (EPIXC)1 - 1 of 1 jobsExecutive Director, Chief Operating Officer time left to apply End Date: February 10, 2025 (6 days left to apply)job requisition id JR101983Department Statement:EPIXC (Electrified Processes...
...appointments in your own vehicle around Phoenix! At Veyo, we help people get to and from their non-emergency medical appointments. We're looking for drivers to partner with us in your area. When you sign up to drive with Veyo, you will drive your own vehicle and set...
Newark, United States | Posted on 01/10/2025We are seeking a dynamic and experienced Chief Executive Officer (CEO) to guide our VIP security organization to new levels of success. The CEO will provide strategic leadership, foster governmental and high-profile client relationships...