Job Description

Job Description

Job Description

At Africopia, we are committed to promoting health, sustainability, and mindful living through our premium wellness products and services. Our mission is to inspire people to lead healthier lives while maintaining a strong commitment to eco-consciousness and innovation.

We are seeking a highly organized, detail-oriented, and resourceful Executive Assistant to support our executive team while taking on keyholder responsibilities for our physical locations and overall operations.

Key Responsibilities

1. Executive Support

• Act as the right hand to the CEO, managing their calendar, travel arrangements, and correspondence.
• Prepare for meetings by creating agendas, briefing documents, and presentations.
• Coordinate communication across departments, ensuring timely responses and follow-ups.
• Manage confidential information with utmost discretion and professionalism.

2. Strategic and Operational Support

• Serve as the primary point of contact for internal and external stakeholders on behalf of the executive team.
• Collaborate with department leads to align operations with company objectives and priorities.
• Assist in monitoring progress on key projects, ensuring deadlines are met.
• Conduct research and provide insights to aid in strategic decision-making.

3. Keyholder Responsibilities

• Oversee physical location(s), ensuring compliance with company policies, security procedures, and operational standards.
• Open and close pick-up store as needed, ensuring all security protocols are followed.
• Supervise day-to-day operations during keyholder shifts, including inventory management, cash handling, and customer service oversight.
• Respond to and resolve operational emergencies or escalations.

4. Leadership and Team Coordination

• Act as a liaison between the executive team and staff, ensuring clear communication of priorities and updates.
• Organize and lead team meetings, including preparing notes and tracking action items.
• Mentor and provide support to staff to foster professional growth and alignment with company values.

5. Administrative and Organizational Duties

• Maintain and improve organizational systems, including file management and scheduling tools.
• Plan and coordinate company events, team off-sites, and wellness workshops.
• Ensure compliance with all company policies and procedures, acting as a role model for team members.

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