IT Support Engineer (Helpdesk) $75,000-$85000 Our client is a managed IT provider that provides our clients a fully managed IT solution that includes; technology consulting, reactive support, and project management/implementation. They are looking for a rock star IT Support Engineer to join the team! Job Description: This position is a part of our support team. As a member of this team, you will be the first line of defense and jack of all trades for our clients. This position is the voice, personality, and day to day hero of our end users. You will respond to end user tickets and requests, with the goal of resolving any and all issues they might experience while providing excellent customer service. Responsibilities: Must currently reside in Rhode Island or Southeastern MA. No relocation package will be provided Provide remote (and occasionally on-site) technical support to clients Review and update documentation for clients and processes Manage client expectations and provide excellent service Utilize team resources and tools to efficiently solve issues Follow our service delivery processes Engage vendors to drive resolutions for third party apps Identify the root cause and execute a plan to permanently resolve it Recognize recurring issues and patterns for discussion and remediation Participate in our rotating on call schedule for after hours and weekends Keep accurate notes and time sheets Requirements Required Qualifications: Applicant must have a strong Windows Server and Desktop background and a solid understanding of networking. 3-5 + years of experience in a similar role Experience with all windows server and desktop versions and migration experience A solid understanding of SANs, virtualization, and networking Windows Server (all versions) Terminal Server Exchange Active Directory / Group Policies Virtualization (predominantly with HyperV) Cloud Hosting Concepts / Azure Remote Access Office 365 Desktop Operating Systems Routers, Switches & Wireless Firewalls (SonicWall and Fortinet) Virtual Private Networks Networking - TCP/IP routing & subnets Printers
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...Job Description Job Description POSITION SUMMARY The Corporate Partnerships Assistant will join a 13 person fundraising team raising approximately $15 million annually from individual donors, foundations and institutions, corporate sponsors, and government to support...
...of WI. ** $55-$65 c-c or $50-$59 w2. If you are interested please send a rate, and resume. Our direct client has an opening for a Cobol Programmer position # 121344. This position is for 12+ months, with the option of extension, and will be worked remotely within...
...of part time benefits (subject to eligibility requirements).WHO WE ARE:For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-...