LMS ADMINISTRATOR II Job at Seminole Hard Rock Support Services, Fort Lauderdale, FL

bllhSlNmOXpNZEp6aGtPZFpYQUZDYmVHNnc9PQ==
  • Seminole Hard Rock Support Services
  • Fort Lauderdale, FL

Job Description

Job Description

Job Description

Overview

The Learning Management Systems Administrator II is responsible for the administration and day-to-day operation of the learning management system (LMS) to meet organizational needs and support a global audience of over 36,000 users. This role includes providing technical support, configuring new properties, users and course assignments and consulting with stakeholders.

Responsibilities

  • PRIMARY RESPONSIBILITIES

    • Administer the LMS, including system updates, assignments, audits and reporting.
    • Resolve technical issues for users, instructors and course developers, including out-of-hours support.
    • Determine user properties and permissions for courses and information.
    • Create and deliver SCORM packages and upload training content.
    • Conduct audits to monitor training and compliance standards.
    • Troubleshoot user and course issues on the LMS.
    • Monitor the eLearning inbox and respond to requests.
    • Research and resolve customer requests and questions.
    • Test new courseware and LMS functionalities.
    • Work with stakeholders to publish new courses, including settings, assignments, automation rules, reporting and communication.
    • Ensure accurate record control of Instructor Led Training information.
    • Create and maintain SOPs and process documents.
    • Perform scheduled and ad hoc audits to ensure data accuracy.
    • Assist in the rollout of the LMS to new properties.
    • Develop, build and analyze reports on LMS usage and key performance indicators.
    • Maintain online learning matrix and user list with accurate version control.
    • Maintain data integrity and confidentiality.
    • Other duties as assigned.

      This job description reflects the position’s essential functions; it does not encompass all the tasks that may be assigned.

Qualifications

REQUIREMENTS

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

  • Bachelor’s degree in computer science, IT, or Learning Technology or equivalent certifications.
  • Minimum of three years’ experience with cloud based LMS platforms (e.g., Cornerstone, Moodle, Workday) and organizational integrations with APIs and third-party vendor educational libraries.
  • Minimum of three years’ experience providing technical support or equivalent experience.
  • Ability to handle complex issues in a dynamic global environment.

SKILLS

  • Strong collaboration and communication skills.
  • Technical skills including troubleshooting and understanding of directory, file structures, and systems.
  • Attention to detail and ability to explain technical concepts to non-technical audiences.
  • Knowledge of eLearning authoring software and SCORM/AICC.
  • Proficiency in advanced Microsoft Excel tools (pivot tables, VLOOKUPs, power query).
  • Experience in report creation using tools like Tableau.
  • Ability to work on multiple projects simultaneously and with minimal supervision.

PHYSICAL DEMANDS

  • Ability to move through the corporate office (standing, walking, kneeling, bending) for extended periods.
  • Ability to sit/stand for extended periods.
  • Ability to make repetitive movements of the arms, hands, and wrists.
  • Ability to express or exchange ideas verbally and perceive sound by ear.
  • Manual dexterity and hand-eye coordination.
  • Ability to tolerate exposure to fluorescent lights, heat, cold, and noisy environments.
  • Ability to travel via automobile, train, or airplane for long periods.

#indeedHRI
#zipcorporate
#LI-DA1

Job Tags

Similar Jobs

CMC

Recycling Reliability Manager Job at CMC

 ...Theres more to CMC than our products and the buildings, structures, and roads they go into. At CMC, its the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes... 

Christiana Care | GoHealth Urgent Care Careers

Medical Assistant Job at Christiana Care | GoHealth Urgent Care Careers

*Medical Assistant * *Available Locations: *Bear, DE | Wilmington, DE | Greenville, DE | Newark, DE | Dover, DE | Northeast...  ...*ChristianaCare*, one of the nation's leading health care providers, and *GoHealth Urgent Care,* an on-demand consumer-centric care company,... 

Performance Foodservice

Shuttle Driver Job at Performance Foodservice

 ...Education Assistance, Paid Time Off, and much more~ Growth opportunities performing essential work to support Americas food distribution system~ Safe and inclusive working environment, including culture of rewards, recognition, and respect Position... 

Solomon Page

Event Coordinator Job at Solomon Page

 ...Our client, a plus size women's brand, is looking for an Event Coordinator to join their team for a 6 month contract! Please note, this role will work onsite 2x a week and will require travel. Responsibilities: Event Planning & Coordination: Support logistics,... 

Allied Universal

Security Officer - On-Site Patrol Job at Allied Universal

 ...Security Officer - On-Site Patrol Airway Heights, Washington Save Job Responsibilities Career Path Rewards Security Officer - On-Site Patrol Position Type Full Time Shift Type Evening,Overnight Req ID 2024-1270121 Work Days Available Friday,Monday,Saturday,Sunday,Thursday...