Job Description

Job Description

Job Description

Position Summary: The Leasing Trainee is responsible for renting apartments.

Reporting Relationship: Reports to the Marketing Director

Essential Job Functions:

• Conduct yourself in a professional manner at all times by being courteous to residents, vendors and co-workers, and treating them with respect.

• Maintain confidentiality by not disclosing any information on a resident or a resident’s account with anyone including the police or law enforcement. Only discuss information with the leaseholder.

• Follow the qualification guidelines for all applicants.

• Lease apartments and cover all of the shop requirements.

• Report maintenance concerns for the model apartments.

• Inspect vacant apartments upon receiving keys to determine whether they are rent ready.

• Maintain knowledge of products offered and the competition.

• Convert prospects from telephone calls to traffic.

• Demonstrate the models with enthusiasm using an effective sales approach.

• Perform and score above average or higher on the Leasing Consultant Evaluation Report.

• Read all emails promptly and respond as necessary in a timely manner.

• Maintain and prepare company reports by deadlines given, review for accuracy prior to submission.

• Order and organize supplies, paperwork, reports, and brochures.

• Check signs and curb appeal, and report any problems.

• Answer the telephone and complete a telephone card for EVERY phone prospect.
• Complete a visitor card for EVERY prospect.

• Follow up on applications, visitor’s cards, and traffic.

• Contact the resident and complete the 30 day call back form and the Reasons for not Renewing form.

• Perform all other duties as assigned.

Qualifications/Competencies:

• High School Diploma/GED.

• Computer skills including Word, Excel, and Outlook, and basic math skills.

• Must pass pre-employment spelling and grammar tests.

• Must have a valid Driver’s License and reliable transportation.

• Ability to work flexible schedules including evenings and weekends.

• Ability to maintain confidentiality.

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