Job Description
About Tennr: Today, when you go to your doctor and need to be referred to a specialist (e.g., for sleep apnea), your doctor sends a fax (yes, in 2024, 90% of provider-provider communication is a 1980s fax). These are often converted into 20+ page PDFs, with handwritten (doctor's handwriting!) notes, in thousands of different formats. The problem is so complex that a person has to read it, type it up, and manually enter your information. Tennr built RaeLLM™ (7B-trained on 3M+ documents) to read these docs, talk to your doc to ensure nothing is missed, and text you to help schedule your appointment so you can get better, faster.
Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Lightspeed Venture Partners, Andreessen Horowitz, Foundation Capital, The New Normal Fund, and other top investors.
Key Responsibilities - Revenue Strategy & Planning : Support the development of revenue goals, forecasts, and resource alignment to achieve overall revenue growth.
- Process Optimization : Streamline the end-to-end revenue cycle, including lead management, opportunity tracking, and handoffs between teams.
- CRM & System Administration : Own and manage our Hubspot instance, ensuring optimal configuration, data integrity, and workflow automation across sales, marketing, and customer success.
- Data Analytics & Reporting : Manage and analyze revenue data to provide actionable insights and reports that inform business decisions. Create and maintain dashboards for KPIs such as pipeline performance, forecast accuracy, and sales efficiency reporting.
- Cross-functional Collaboration : Collaborate closely with Finance, Sales, Marketing, and Post-Sales teams to ensure smooth workflows, consistency in data, and alignment on revenue processes.
- Process Improvement & Automation : Continuously identify and implement opportunities for operational improvement, leveraging automation and best practices to increase efficiency and reduce friction across revenue teams.
Qualifications - 3+ years of experience in Revenue Operations, Sales Operations, or related fields, ideally within a SaaS company.
- Deep experience with CRM system administration (HubSpot or Salesforce), including configuration, reporting, and integration with other business systems.
- Strong understanding of revenue processes, including sales, marketing, and customer success alignment.
- Proficiency in data analysis, reporting, and business intelligence tools (e.g., Tableau, Power BI are a plus).
- A strong understanding of Excel, including advanced formulas, pivot tables, VLOOKUP (or XLOOKUP if you are cool), and data modeling.
- Ability to collaborate with cross-functional teams and communicate complex data in an understandable way.
- Strong problem-solving skills, attention to detail, and the ability to execute in a fast-paced environment.
- Proven track record of driving operational improvements and efficiencies through CRM and system enhancements.
Additional Info This is an in-person role in our NYC office and reports to the Chief of Staff on the Business Operations team. Tennr
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