Job Description

One of our large FinTech clients is looking for a Senior Content Designer to add to their team! They are looking for someone who is confident owning content strategy and execution for experiences where customers are adding documents to their accounting/tax platform. In this role, you will be responsible for all upload, capture, and import experiences within tax-prep. You may also write content for the platform our tax experts use for doc management.

Title : Senior Content Designer

Hybrid schedule in Mountainview, CA (candidates MUST be local!)

Type of Employment: 6-month contract to start (full-time, 40 hrs/week)

• Potential opportunity for contract extension and/or conversion to an internal employee

**Please check the compensation range prior to applying to ensure alignment

Ideal candidates will:

• Have demonstrated experience writing in-product content for complex platforms (min. 3 years exp).
• Collaborate with your creative team, and thrive in a focused, iterative design environment.
• Write spot-on content for every screen, choosing the right tone, structure, and voice.
• Value the balance of words to visual elements, content density, and highlighting customer benefits
• Demonstrate your understanding of design strategy, data guidance, and research inputs.
• Show us how you’ve solved problems while also driving conversion and revenue.

What are the top 3 required skills?

• UX writing skills: 3-5 years experience as content designer or UX writer, working on consumer software products. Tools include Figma, Sketch or similar.
• Collaboration: Experience working closely with product designers, user research and other cross-functional stakeholders.
• Initiative: Ability to manage own projects; work within tight time deadlines; and comfortable receiving, responding to, and incorporating feedback.

Any nice-to-haves?

• Experience writing for tax, customer service, or other fintech product
• Experience with UX design and user research practices.

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