Job Description
Salary : $41,350.40 - $52,769.60 Annually
Location : Mesquite, NV
Job Type: Part Time
Job Number: 00312
Department: Police
Division: Administration
Opening Date: 01/08/2025
Closing Date: 2/9/2025 11:59 PM Pacific
Description Job descriptions/specifications are only intended to present a descriptive summary of the range of duties, tasks, and responsibilities associated with specified positions. Therefore, descriptions/specifications may not include all duties performed by the individual. In addition, description/specifications are intended to outline the minimum qualifications necessary for entry into the position/class and do not necessarily convey the qualifications of incumbents within the position/class.
DEFINITION The Victim Advocate/Service Coordinator is responsible for providing informed advocacy services to victims of crime in applying for protection orders, court accompaniment, and support throughout prosecution. The Advocate will also provide information and facilitate access to resources, safety assessments, and safety planning services.
Examples of Duties ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES (Essential functions are those functions that the individual who holds the position must be able to perform unaided or with the assistance of reasonable accommodation.)- Serve as a representative of the City of Mesquite, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretion in all interactions with other employees and with the public.
- Provide liaison and coordinate between the Mesquite Police Department, City Attorney's office, and community resources.
- Contact victims and provide emotional support, guidance, information on criminal justice procedures, transportation, referral, and advocacy services to victims and the non-offending family members.
- Assist victims with filling out protective orders, Victim Compensation Forms, and other related paperwork.
- Accompanies victims to any court proceeding and to all interviews with prosecutors and defense attorneys or investigators.
- Consults with the City Attorney's office in regard case dynamics.
- Develop safety plans for victims based on initial and ongoing risk assessments.
- Maintain case records and prepare required reporting documents; track case status, case management, write reports, and other reporting as relevant.
- Collect and prepare monthly statistics for grant and research reporting.
- Participate and conduct activities such as trainings, consultation, and in community based committees or activities that relate to the essential functions.
- Educate and create community awareness about domestic violence, sexual assault, and new services being provided.
- Assist the City in overall service delivery by performing other administrative duties as delegated or required.
OTHER JOB FUNCTIONS - Perform other related duties as assigned.
Typical Qualifications QUALIFICATIONS The degree of knowledge and ability as outlined under this section is that which is necessary to satisfactory perform the essential functions of this position.
Knowledge of: - Victim's rights.
- Efficient with computer applications involving Google Docs, Word, Excel, Adobe, Data entry and/or standard report generation.
- Standard office practices and procedures, including scanning, filing, and the operation of standard office equipment.
- Record keeping principles and practices.
- Prioritizing tasks.
- Track and monitoring funds.
- Correct business English, including spelling, grammar and punctuation.
- Safe work practices.
Ability to: - Interview victims and obtain accurate and relevant information.
- Attend continuing educational trainings on job related topics.
- Provide service in a courteous and professional manner.
- Maintain confidentiality of work performed.
- Effectively communicate verbally and in writing.
- Articulate and represent clients in an advocate role.
- Respond effectively in crisis and emergency situations and establish a trusting and supportive environment among staff and victims.
- Maintain accurate office files. Produce work product that meets professional standards of quality, neatness, accuracy, and promptness.
- Work independently or from brief instructions.
- Use initiative and independent judgment within established procedural guidelines.
- Interact and deal with distraught or difficult individuals.
- Establish and maintain effective working relationships with those contacted in the course of work, including a variety of City officials.
- Be dependable and punctual.
- Be honest and accountable.
- Follow policy, procedures and chain of command.
- Ability to exercise tact and diplomacy in dealing with sensitive, complex, and confidential issues and situations; communicate effectively with individuals from various socioeconomic, ethnic, and culturally diverse backgrounds; establish and maintain effective and cooperative working relationships with all persons, including those who are upset or hostile.
- Maintain the confidentiality of any and all information associated with the police department.
- Apply federal and state regulations to tasks at hand.
- Understand and follow verbal and written instructions.
- Ability to maintain concise and accurate records.
- Explain rules, regulations, and procedures in person and over the telephone.
- Utilize effective time management and goal setting.
- Express verbal and written thought in a clear and understandable manner.
- Learn and operate multiple software systems.
- Perform duties under strict timelines and stressful conditions.
- Work in confined spaces for long periods of time.
- Work independently on assigned projects involving research and data collection.
- Establish effective working relationships with employees and the public.
- Use good judgment in most expedient course of action within established guidelines.
- Prioritize tasks.
- Embrace change, challenges and shifting priorities.
- Maintain composure and act rationally in stressful situations.
- Maintain positive attitude in a fast paced work environment. Special Requirements:
- Must be able to obtain any requested and/or required certifications.
- Individuals selected for this position will be required to pass a pre-employment background check.
- Ability to work an alternative or flexible work schedule, outside of normal business hours, which may include evenings, weekends, holidays, and/or extended hours.
Experience, Education and Training: Any equivalent combination of training, education and experience which provides the individual with the required knowledge, skills, and abilities to perform the job. A typical way to obtain the required knowledge and abilities would be:
Education: High School Diploma or GED. Associate's degree with an emphasis on social work or psychology. Bachelor's degree from an accredited college or university preferred with an emphasis on social work or psychology.
Experience: Experience with providing victims of crime with advocacy or providing advocacy service for victims.
NOTE : An equivalent combination of related training and experience may be considered.
Training: Speak and write Spanish fluently preferred.
License or Certificate: Must possess at the time of employment and continuously throughout employment a valid Nevada or "border state" driver's license per NRS 283.
***Must attend advocacy training*** Competencies: Communicativeness - Effective performers recognize the essential value of continuous information exchange. They actively seek information from a variety of sources and disseminate it in a variety of ways. They use modern technologies to access and circulate information. They take responsibility for ensuring that their peers and supervisors have the current and accurate information needed for success.
Composure - Effective performers maintain emotional control, even under ambiguous or stressful circumstances. They are able to demonstrate emotions appropriate to the situation and continue performing steadily and effectively.
Customer Service - Effective performers attend to customers in a timely manner. They view the organization through the eyes of the customer and go out of their way to anticipate and meet customer needs.
Drive/Energy - Effective performers have a high level of energy and the motivation to sustain it over time. They are ambitious and passionate about their role in the City. They have the stamina and endurance to handle the substantial workload present in today's organizations. They know that a healthy work/life balance is important to sustained energy. They are motivated to maintain a fast pace and continue to produce even in exhausting circumstances.
Functional/Technical - Effective performers are knowledgeable and skilled in a functional specialty. They add organizational value through unique expertise in a functional specialty area. They remain current in their area of expertise and serve as a resource in that area for organization.
Integrity - Effective performers think and act ethically and honestly. They apply ethical standards of behavior to daily work activities. They take responsibility for their actions and foster a work environment where integrity is rewarded.
Initiative - Effective performers are proactive and take action without being prompted. They don't wait to be told what to do or when to do it. They see a need, take responsibility, and act on it. They make things happen.
Learning Agility - Effective performers continuously seek new knowledge. They are curious and want to know "why". They learn quickly and use new information effectively. They create and foster a culture of interest, curiosity, and learning.
Positive Impact - Effective performers make positive impressions on those around them. They are personable, self confident, and generally likable. They are optimistic and enthusiastic about what they do, and their excitement is contagious. They energize those around them.
Problem Solving/Decision Making - Effective performers are able to identify problems, solve them, act decisively, and show good judgment. They isolate causes fr0m symptoms, and compile information and alternatives to illuminate problems or issues. They involve others as appropriate and gather information from a variety of sources. They find a balance between studying the problem and solving it. They readily commit to action and make decisions that reflect sound judgment.
Sensitivity - Effective performers value and respect the concern and feelings of others. In the workplace, this compassion translates into behavior that communicates empathy toward others, respect for the individual, and appreciation of diversity among team members and the public.
Team Player - Effective performers are team oriented. They identify with the larger organizational team and their role within it. They share resources, respond to requests from other parts of the organization, and support larger legitimate organizational agenda as more important than local or personal goals.
WORKING CONDITIONS Work is performed under the following conditions:
Duties require sufficient mobility to work in a typical office setting and use standard office equipment; sustained posture in a seated position for prolonged periods of time; vision to read printed materials and a VDT screen, and hearing and speech to communicate in person or over the telephone. Occasional physical exertion is present when bending, twisting, reaching, standing, walking and stooping. Must be able to handle occasional stressful situations and must carry/lift/push or pull loads up to 25lbs.
Employee may risk physical hazard from angry, unstable, violent and highly volatile individuals
and from weapons; exposure to communicable diseases, hazardous materials and body fluids; risk of civil
litigation due to performance of duties. At times employee may be subjected to working in extreme hot or
cold temperatures.
Position is considered safety sensitive and is subject to drug testing. Position is GRANT FUNDED Supplemental Information Department: Police
Division : Victim Advocate
Classification: Part Time 14P
Wage Assignment : Hourly 19-20 hrs/Week - GRANT FUNDED
Safety Sensitive: Yes
Bargaining Unit : Not represented
Background: Yes
JD#: 70006
The City of Mesquite is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals. The City of Mesquite encourages both incumbents and individuals who have been offered employment to discuss potential accommodations with the employer. City of Mesquite, NV
Job Tags
Hourly pay, Holiday work, Part time, Local area, Flexible hours, Shift work, Afternoon shift,