Join our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access to all through design excellence to all regardless of zip code or bank account. We design richly compelling experiences that improve the daily lives of millions of customers – whether they are at home, in our stores, or on the go. We also craft world-class experiences that enable our merchants, suppliers, sellers and 2.1 million in-store associates to deliver great value to our customers on a daily basis.
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This opportunity is in Bentonville, Arkansas where we are expanding our awesome design community in our new, state-of-the-art campus.
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As a Principal UX Designer , you’ll set the vision for the best customer and associate experiences and collaborate closely with cross-functional partners. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity. You’ll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to cross-functional partners and the leadership team. While working with partners to determine a shared plan forward that balances business and technology considerations, you’ll craft experiences that are intuitive to use and accessible for all.
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You’ll sweep us off our feet if you have…
\nYou have a strong point of view and are an effective champion for design and inclusive experiences.
\nA demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment. You thrive in an ever-changing environment.
\nA strategic mindset and a system thinking approach to taking the complex and make it simple.
\nAbility to produce great work in short timeframes, multi-task across different projects and platforms and adapt to the ever-changing priorities of the business.
\nExperience facilitating Design Thinking in your cross-functional teams.
\nComfort with ambiguity and ability to motivate teams and partners.
\nFind joy in leading by doing. You inspire, coach, and contribute to our team culture.
\nA self-starter mindset who is well organized and always looking to improve things.
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You’ll make an impact by:
\nDesigning at the highest level of craft for a broad population of customers.
\nLeading a program of work and collaborating seamlessly with cross-functional partners through delivery.
\nCreating the experience strategy and setting the design direction for the program that delivers on the user needs and business goals.
\nActively soliciting feedback from peers and cross-functional stakeholders though the product design lifecycle.
\nEngaging the design research team at the right points during the design process to ensure the right insights inform the work
\nRapid prototyping and experimenting in a fast-paced environment.
\nMultitasking across different projects and adapting to changing priorities.
\nCreating scalable experiences in partnership with our Design System team.
\nWorking with our Design System team to expand the component library.
\nChampioning the Design Thinking philosophy throughout the business.
\nCommunicating effectively with kindness and empathy.
\nCollaborating seamlessly with cross-functional partners.
\nStaying up to date with the latest trends, in and out of retail.
\nPreferred qualifications:
\nDegree in HCI, Information Architecture, Digital Design, or similar and at least 5-7 years of experience in product design.
\nHave a fantastic portfolio of elegant design solutions.
\nExcellent written and verbal communication.
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